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Diego Riccioly
Diego Riccioly

Download MessengerCTI and enjoy the benefits of Slican's advanced features


How to Download and Use MessengerCTI, a Communication App for Slican PBX Users




If you are looking for a way to communicate with your colleagues, clients, friends, and family without interrupting your work with another application or tool, you might want to try MessengerCTI. MessengerCTI is an application that works with Slican servers and allows you to make voice calls, send SMS messages, and chat with other subscribers. In this article, we will explain what MessengerCTI is, why you should use it, how to download it for your device, and how to set up and use it for your communication needs.




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What is MessengerCTI and why you should use it




MessengerCTI is an application that works with Slican servers and allows you to make voice calls, send SMS messages, and chat with other subscribers. It is designed for users of Slican PBXs, such as NCP servers and IPx hybrid PBXs. It offers an intuitive, clear, and consistent graphical interface tailored to the device you use. It synchronizes with a Slican server in real time via a local LAN or directly via the Internet. It also integrates with other popular communication apps such as Facebook Messenger, Instagram, Portal, and Oculus.


MessengerCTI has many features and benefits that make it a great choice for your communication needs. Here are some of them:


Cross-app communication with Facebook, Instagram, Portal, and Oculus




MessengerCTI powers conversations within Facebook, Instagram, Portal, and Oculus. You can hang out with your favorite people on your favorite apps and devices. You can also access your Facebook contacts from MessengerCTI.


Watch together feature to enjoy videos with your friends over video chat




MessengerCTI lets you watch movies, music videos, TV shows, and more with your friends over video chat. You can share your reactions and comments in real time. You can also create watch parties and invite other people to join.


Custom reactions and animated effects to express yourself




MessengerCTI lets you say it with any emoji. You can customize your reactions with way more emojis to choose from. You can also add animated effects and filters to your video calls and messages to make them more fun and lively.


Replies and forwarding to let the conversation flow




MessengerCTI lets you reply to specific messages in a chat. You can also forward messages or content to another chat or contact. This way, you can keep the conversation going and share what matters to you.


App lock to keep your chats extra secure




MessengerCTI lets you add an extra layer of security to your chats. You can use your device's privacy settings, such as fingerprint or face ID, to lock the app. This way, you can prevent unauthorized access to your messages and calls.


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Payments to send and receive money securely and easily




MessengerCTI lets you send and receive money from your friends and family in a fast, secure, and easy way. You can use your debit card, credit card, or PayPal account to make payments. You can also request money from others or split the bill with a group. You don't need to download a separate app or create a new account to use this feature.


Business to connect with businesses and get customer support




MessengerCTI lets you connect with businesses and get customer support from them. You can browse products, make purchases, book appointments, get updates, and more from the app. You can also chat with bots or live agents to get answers to your questions or provide feedback.


How to download MessengerCTI for your device




MessengerCTI is available for Windows computers, Android smartphones and tablets, and iOS devices (beta version). You can download MessengerCTI for free from the Google Play store, the App Store, or the Slican website. Here are the links to download MessengerCTI for your device:



Device


Link


Windows computer


Android smartphone or tablet


iOS device (beta version)


You need a Slican CTI.userPlus license to use MessengerCTI. You can purchase this license from Slican or its authorized partners.


How to set up and use MessengerCTI for your communication needs




To use MessengerCTI, you need to synchronize it with a Slican server, either a NCP server or a hybrid PBX from the IPx, MAC or CCT family. You can log in as a parallel phone to a desk phone or as a standalone subscriber of PBX (only NCP with system ver. 1.11 or higher). Here are the steps to set up and use MessengerCTI for your communication needs:


Synchronize MessengerCTI with a Slican server




To synchronize MessengerCTI with a Slican server, you need to enter the server's IP address, port number, user name, password, and extension number in the app's settings. You can find these information from your PBX administrator or from the Slican CTIconnect application. You can also scan a QR code from the Slican CTIconnect application to synchronize automatically.


Access the contact list, call history, chat history, PBX services, and doorphone cameras from the app




Once you synchronize MessengerCTI with a Slican server, you can access various features and functions from the app's main screen. You can swipe left or right to switch between different tabs. Here are the tabs you can access from the app:



  • Contact list: You can see all your contacts from PBX and Facebook in one place. You can also search for contacts by name or number.



  • Call history: You can see all your incoming, outgoing, and missed calls from PBX and Facebook in one place. You can also filter calls by type or date.



  • Chat history: You can see all your chats with other subscribers from PBX and Facebook in one place. You can also create new chats or join existing ones.



  • PBX services: You can access various PBX services such as call forwarding, DND, voicemail, conference call, etc. from this tab. You can also see the status of other subscribers such as busy, available, offline, etc.



  • Door phone cameras: You can see the live video feed from the doorphone cameras connected to PBX. You can also open the door remotely from the app.



Make voice calls via VoIP or GSM, send and receive SMS messages, chat with other subscribers, and share your GPS location




From the contact list, call history, or chat history tabs, you can make voice calls via VoIP or GSM, send and receive SMS messages, chat with other subscribers, and share your GPS location. Here are the steps to do so:



  • To make a voice call via VoIP, tap on the green phone icon next to the contact's name or number. To make a voice call via GSM, tap on the blue phone icon next to the contact's name or number.



  • To send an SMS message, tap on the yellow envelope icon next to the contact's name or number. To receive an SMS message, tap on the notification that appears on your device.



  • To chat with other subscribers, tap on the chat icon next to the contact's name or number. To create a new chat or join an existing one, tap on the plus icon at the bottom right corner of the chat history tab.



  • To share your GPS location, tap on the location icon at the bottom left corner of the chat screen. To see another subscriber's GPS location, tap on their location message in the chat.



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